Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and there is no guaranteed way to win. Please gamble only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to participate in online gaming. If you are under the legal age, please do not gamble.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding your gambling activity or lying about how much you gamble
- Unable to stop or cut back on gambling despite wanting to
- Gambling when feeling stressed, anxious, or upset
- Neglecting family, work, or other important responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Jeopardizing relationships, employment, or educational opportunities
Self-Help Tools & Player Protection
Most responsible online gaming platforms offer the following tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Set a maximum amount you are willing to lose during a session
- Reality Checks: Receive reminders about how long you've been playing and how much you've spent
- Session Time Limits: Automatically log you out after a set period
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Cooling Off: Take a break from gambling for a set period
Use these tools proactively to maintain control of your gambling habits.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential, and available 24/7
- Lifeline Australia: 13 11 14 — Crisis support and counselling
- National Gambling Helpline: 1800 858 858 — Free confidential support
International Support
- GamCare (UK): www.gamcare.org.uk — Free advice and support
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org — 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information on gambling addiction support
Need Help?
If you believe you have a gambling problem, please reach out for help today. Support is confidential, free, and available to you. Seeking assistance is a sign of strength, not weakness. The sooner you reach out, the sooner you can regain control.
Contact Gambling Help Online or call 1800 858 858 to speak with a counsellor.